Shipping & Delivery
Shipping & Delivery
Free Worldwide Shipping
We offer free shipping worldwide on all orders. No minimum order required.
Where We Ship
We ship to over 200 countries. If we're unable to ship to your location, we'll contact you promptly after your order is placed.
Processing Time
All orders are processed within 2–5 business days before shipping. You'll receive a confirmation email with your tracking number once your order is on its way.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Canada & Europe | 5–10 business days |
| Australia & New Zealand | 5–10 business days |
| Central & South America | 5–10 business days |
| Asia | 5–10 business days |
| Africa | 5–10 business days |
Maximum delivery time: 15 business days. Delivery estimates exclude processing time and customs delays.
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. If tracking shows “no information available,” allow 2–5 business days for the carrier to update their system. You can also track your order anytime at Track Your Order.
Multiple Packages
For logistical reasons, items from the same order may occasionally ship in separate packages, even if combined shipping was selected.
Customs & Import Fees
Titina Cosmetics™ is not responsible for customs fees, import duties, or taxes charged upon delivery. By placing an order, you acknowledge that packages may be subject to customs fees when they arrive in your country.
Lost or Missing Packages
If we made an error with your shipment, we'll fully take responsibility and reship at no charge. However, Titina Cosmetics™ is not liable for packages that are undeliverable due to an incorrect address entered at checkout. Please double-check your shipping address before completing your order.
Have a question? Contact us and we'll sort it out.